Tickets Center Reviews

I purchased tickets on March 20, 2026 for an event being held on September 12, 2006. I also happened to buy Insurance for the tickets which was another waste of time and money which I will comment on in a different post (Allianz).

So the tickets are mobile delivery and they then only promise to deliver the day before the event. Day before comes, no tickets. So I start trying to call, but you are NEVER going to reach a person, so you are forced to use Chat, which I don't mind but their chat session restarts by itself just about the time you are getting to the problem and answering a bunch of questions each and every time. The stock standard response from their digital agent is the tickets will be delivered.

My issue was that I have to travel a half day to get to the event, and there is also a hotel room involved so I am attempting to find out if I should even begin the journey to the event. I was repeatedly told the Tickets Center was waiting on the Seller to send the tickets??? Again, i ordered these in March and it is now September. Since I had promised the event to my grandson and he was really excited about going around midnight I decided to purchase two tickets from another site, and they were promptly delivered electronically.

So we began the journey the next morning, and along the way Tickets Center sent me the original two tickets I ordered. So I now had 4 in total and started calling relatives in the city of the event to see if they wanted to use them and my cousin said ok, met us outside the venue and when we tried to go in the gate the tickets the Tickets Center were deemed invalid using the moving barcode of the tickets. Very disappointed my Cousin allowed I and my grandson to use the other two tickets to enter. I tried to reach out to Tickets Center for help, but again there is no way you are getting a human, there is no Phone number to call either.

There was nothing about using the Tickets Center service that was made easy except when they took my payment in March, again for an event in September that they did not deliver what I paid for. I WILL NEVER, use this service? again, nor should anyone else...and do not bother insuring ticket purchases as Allianz will come up with any reason to disavow making good.

If I had known it was them before I bought the insurance I wouldn't have because they have denied other valid claims in the past. I only bought insurance because I was getting a weird feeling dealing with Tickets Center...should have followed my gut.

Ordered 2 wheelchair accessible seats. Received seats in the middle of the row, not wheelchair accessible, verified with venue box office that seats are not ADA compliant for wheelchairs.

Seller stamped ADA Accessible on ticket. Tickets-center.com has 100% Buyer Guarantee that guarantees the buyer will receive the same, or better, tickets than what they ordered or money back. I did not receive what I ordered. Tickets-center.com wont honor the guarantee.

Unable to speak to a person, chat option only, until I told them I was opening a fraud claim in Oklahoma. They defrauded a senior citizen disabled military veteran. I received a call and was told they were working with the seller and would make it right. Was told they would call me within the day.

Didnt happen. Unable to contact anyone else.

Was unable to go to the show my wife had looked forward to seeing. I have since disputed the charges with my bank and opened a complaint with the Oklahoma Attorney Generals office.

Will not issue me a refund for $558 fraudulent Giants tickets - following is their response:

Hello,

Thank you for reaching out regarding Order #511****.

I completely understand your request for a refund, and I appreciate you bringing your concern to our attention. I understand that you were hoping for a different resolution, and I'm sorry for any disappointment this may cause.

After reviewing your order, I'd like to explain that once an order has been confirmed, we're unable to modify, cancel, or refund it.

This is because the purchase is immediately finalized with one of our licensed sellers, and under this agreement, completed sales cannot be reversed.

If the event is officially canceled by the primary event organizer, we'll gladly assist you with the applicable cancellation or refund process in accordance with the event organizer's policy.

If you're no longer able to attend the event, you may consider reselling your tickets through Lysted.com, which may help you recover some or all of the cost of your purchase.

At this time, after reviewing the details of your order, I'm afraid we're unable to process your refund in accordance with our company policy. I understand this isn't the outcome you were hoping for, and I sincerely apologize for any inconvenience or disappointment this may cause.

If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reply to this email.

Kind regards,

Customer Support

I'm writing to report that I was charged $558 through your website for tickets that turned out to be fraudulent. This is a serious issue, and I'm requesting a full refund as soon as possible.Please let me know what information you need from me to process this quickly, and I'd appreciate a confirmation once the refund has been issued.I look forward to your prompt response.

Following is the order summary:

Order Summary

Order #: 511****

Order Email: hsiri@***.com

Event Name: Colorado Rockies at San Francisco Giants (Hello Kitty Funko Pop Giveaway)

Date & Time: 08/16/2026 1:05 PM

Venue: Oracle Park

Delivery Method: Mobile Transfer

Quantity: 2

Section: Premium Lower Box 105

Row: 2

Notes:

Tickets: $500.00

Fees: $50.00

Delivery: $8.00

Tax: $0.00

Discount: $0.00

Order Total: $558.00