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Tickets Center

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What is your customer experience with Tickets Center?

Tickets Center Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tickets Center has 1.4 star rating based on 748 customer reviews. Consumers are mostly dissatisfied.

  • 14% of users would likely recommend Tickets Center to a friend or colleague.

  • Rating Distribution
  • Pros: No pros, No pros extreme cons, Take your money quickly.
    Cons: Scam company with deceptive pricing on website, Deceptive trade practices, Over priced.

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Media from reviews

Tickets Center - Payment ok, but no ticket!
Tickets Center - Chaka Kahn at the Kodak Center was POSTPONEDTickets Center - Tickets purchasedTickets Center - Tickets purchased - Image 2Tickets Center - Ticket asistenciaTickets Center - Need confirmation of ticket purchase 210****.Informed that our qrs code...Tickets Center - Can’t find my tickets
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Top Tickets Center Reviews

Positive Review

"Need an email from you to open the parkwhiz app"

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ParkWhiz needs me to open up their app so I can open their gate. You can email me at carmenjaner@***.net about what you used because it's a third-party...

Critical Review

"Payment ok, but no ticket!"

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I got charged on PayPal, but the web froze, and I got no ticket. Now what? I called, but no response. I wanted live chat, and no response either.

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Eino Bvy
map-marker Mexico City, Mexico

Payment ok, but no ticket!

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Tickets Center - Payment ok, but no ticket!

I got charged on PayPal, but the web froze, and I got no ticket. Now what?

I called, but no response. I wanted live chat, and no response either.

View full review
Carolyn H Ujz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rochester, New York

Chaka Kahn at the Kodak Center was POSTPONED

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Tickets Center - Chaka Kahn at the Kodak Center was POSTPONED

Ticket Center are not returning my claim for a Chaka Kahn concert at the Kodak Center in Rochester NY. I did not sign up for a concert through the years 2025-****.

They were clear the concert is not cancelled, it was POSTPONED. No refund, "sorry"!

it is what it is, so I am telling Jesus, I want my refund now. I must say all concerns were met.

View full review
Loss:
$358
Pros:
  • Yes

Preferred solution: Full refund

User's recommendation: I READ and print all information on each transaction!

DB Gro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Virginia

Impossible to deal with

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Wish I'd read reviews here before purchasing tickets. Paid premium for excellent seats; now unsure that they'll be delivered. Turns out these folks sell for third parties -- who may be short selling. That is, they might sell tickets to a buyer before the third party has tickets in hand and then hope to 'cover' before the event date.

In my case, they are allegedly going to deliver electronically for me to print at home before the event, oblivious to the fact that that doesn't work for a buyer who is traveling to the venue before the event and does not have convenient access to a printer.

Before I recognized this might be a scam, I also purchased a pre-paid parking pass. Seemed like a good idea. Paid $28. Got a parking pass from SpotHero showing paid less than $8! But the pass was no good!! Wrong license plate and vehicle description. The Ticket Center apparently entered a random license plate number and vehicle description; never asked me for such information. Turns out that the parking facility uses a license plate reader, so if I'd done nothing, the pass would have been useless. Fortunately, SpotHero was most cooperative, corrected the misinformation, and assured me the pass would now work. But of course, I paid $28 for a defective $8 parking pass -- never again.

That experience is what got me to investigating whether the tickets for which I paid a premium would in fact arrive.

The Ticket Center's automated phone system is useless, clearly designed to thwart obtaining answers from a live representative -- just ignore the system, do not put in any number, stay on the line, and eventually someone will answer. However, he or she will be unable or simply refuse to assist you in any meaningful way. Oh, they will recite their corporate quality assurance policy, but my guess is that it is hollow -- they cannot replace premium seats the day of the performance when the 'seller' fails to deliver, and a 'full refund' is not adequate. I see a lawsuit coming over this.

I knew I was paying a steep markup (over $400 per seat) but was willing to do so for the special seats I wanted.

But I did not bargain for the stress of whether the tickets would or would not arrive; stress compounded when I learned of the problem with the parking pass and the ridiculous premium the Ticket Center collected for nothing.

Do not deal with this company. Believe it or not, it is worse than Ticketmaster, and we all know that is saying a lot!

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User's recommendation: Do not deal with this company!

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Charity N Yng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Tickets purchased

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Tickets Center - Tickets purchased
Tickets Center - Tickets purchased - Image 2

Can't get help locating my ticket and I am pissed off! Please help me; my number cannot be located!

View full review
Loss:
$1397
Pros:
  • Crappie all around
Cons:
  • Crappie all around

User's recommendation: Not at all

Resolved
William O Voc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Pissed customer about the price. My wife and I are retired and we paid almost 4 times the price for tickets through this scam operation.

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Scam company. Charged four times the actual price. We are senior citizens, and they took advantage of us.

View full review
Loss:
$302
Cons:
  • Way overcharges

Preferred solution: Full refund

User's recommendation: Avoid at all costs.

Sylvester Dky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I must return tickets. Will explain in call.

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There is no way to talk to a direct person. Sometimes that is necessary. If I do not get some immediate assistance I will be giving this company a terrible review everywhere.

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User's recommendation: Do not use Ticket center

Anonymous
map-marker Bellevue, Washington

Need confirmation of ticket purchase 210****.Informed that our qrs code will not be emailed until 2days before event

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Tickets Center - Need confirmation of ticket purchase 210****.Informed that our qrs code...

Bought tickets on the Lindsey Stirling site thinking that it was directly from her side, which happened to be a third-party site that sells tickets from a second party, which is illegal and fraud. If you go on the Better Business Bureau, youll see all the reviews of people that have not received their tickets.

I want my ticket before November 20 and I never even got a confirmation email that theyve received my payment. This site is definitely a scam.

View full review

User's recommendation: Use a reputable ticket selling companies, StubHub one of the well-known ones. This is a scam.

Resolved
mitch o Yqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Pissed off and ripped off by this company

Updated by user Nov 27, 2025

Company fixed the issue and I have been provided with full refund. file complaints.

Original review Nov 11, 2025

Paid more than twice what tickets were worth and thought I was buying them from the venue itself. Very deceptive business.

Buyer beware. Nothing but ticket scalpers.

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User's recommendation: MAKE SURE YOU ARE ON THE WEBSITE YOU THINK YOUR ON.

John K Qom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holliston, Massachusetts

We did not get our tickets to Martin & Short

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Updated by user Nov 12, 2025

I feel like I was robbed. I have solicited the states attorney general and the BBB.

Original review Nov 11, 2025
We were out of town when I first tried to get tickets. I did not see an email to 'collect' the tickets from Ticket Master afterwards.

And I feel we were charged an outrageous charge for a secondhand sale. I have a college degree, but I do not regularly buy these tickets. I felt that TC should have followed up with me when I did not finish the transaction. We went to the theater and were rudely rejected.

I will never use TC again, and I'm warning all my friends how deceptive this site is.

I paid $838 for nothing, plus a parking pass and the hour driving to and back from the *** theater. Major disappointment.
View full review
Loss:
$838

Preferred solution: Full refund

User's recommendation: Only use Ticket MASTER! Not TC.

Gaspar Xxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ticket asistencia

Tickets Center - Ticket asistencia

I couldn't enjoy the concert because my ticket it didn't appear and I paid for it I want a refund because I spent a lot of money on it and I lost the concert so please communicate with me cuz I'm trying to communicate with you

View full review
Loss:
$234
Pros:
  • Ni idea
Cons:
  • Si tu boleto es digital te da mucho problema

Preferred solution: Full refund

Lavelle Nbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warwick, Rhode Island

Scammed

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I purchased tickets for the cirque de soleil, I was charged from my account. No tickets were sent even though i received a confirmation with my order summary. I tried contacting customer service only to tell me they are no longer associated with ticket center.

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Vanessa A Jfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t find my tickets

Tickets Center - Can’t find my tickets

Can't find my tickets. I have a concert next week for Mana.

I was not able to load the tickets. Can someone please help me locate them?

View full review
Loss:
$697
Pros:
  • What to go
Cons:
  • Unable to get refund

Preferred solution: Deliver product or service ordered

Teira Quf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holliston, Massachusetts

Lost ticket information

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Ticket Center has never responded to my problem. I warm any buyers to not use this or any third party seller.

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Felicia K Ano

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, Missouri

This is a horrible company. I highly recommend no one do business with them

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I ordered tickets from them on 7/11/25 for a 9/23/25 concert. I was denied entry because of my blindness. Nor will they refund my money because they say sales are final.

View full review
Loss:
$185
Pros:
  • There are no pros just cons they are cons
Cons:
  • Conning people is what they do best

Preferred solution: Full refund

User's recommendation: Do not ever use this company

Resolved
Douglas F Fbm
map-marker Foster, Rhode Island

Resolved: Misplaced order..please cancel

Updated by user Dec 03, 2025

Company fixed the issue and I have been provided with full refund. Automatic refund…incomplete transaction. No advice.

Original review Nov 18, 2025

I need to cancel order number 281**** for tickets at Hudson theater Jan. 3 2026.

Thanks you for your help with this matter.

Douglas Fellow

401-575-****

View full review
Cons:
  • Confusing interaction that is asking for more info

Preferred solution: Full refund

Teira Quf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holliston, Massachusetts

This company is unresponsive!

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I could not get into the theater and spent $836 for nothing. The automated phone did not list the problem I had. Now I'm teaching out to the states attorney general and Chase card services.

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About

Summary

Tickets Center offers tickets for different events. The company was founded in 2005. Its headquarters is based in Henderson, Nevada, United States. Tickets Center offers easy access to concerts, sports and theater events throughout the United States and Canada. There are discounts and special offers. The company provides online tools to search and book tickets. Tickets Center ships the tickets to the United States and Canada via UPS carrier. The company does not accept cancellations, returns, and exchanges. All sales are final. Full refund can be provided if the event is cancelled. Available payment options are Visa, MasterCard, American Express, and Discover. It is also possible to use PayPal service. Customer assistance is provided by email and by phone.

Tickets Center reviews and complaints

Tickets Center is ranked 88 out of 365 in Tickets category

Area Served

USA

Payment Methods

MasterCardVISA

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