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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I purchased tickets for a Justine Bieber Concert for my daughter and her friends As I was choosing seats I knew the tickets could be a bit inflated but wanted to secure the tickets because Ticketmaster wasn't selling them yet for the general public.

But at the very end of the purchase process, they socked me with a $210 service fee! After that they tell me I cannot get my tickets until two days before the concert!!! Yet Ticketmaster is delivering tickets immediately upon purchase! I asked for a refund almost immediately and they will not grant that.

My credit card company (Bank of America) and Paypal tell me they cannot dispute the charge. It's a complete scam. A friend ended up purchasing tickets at Ticketmaster for the same seating type for HALF the money charged. Their business practices are criminal.

As a result I'm unable to sell the tickets and recoup my money because I don't have tickets in hand to complete the transaction. I have contacted the Attorney Generals office and will file with the BBB.

Product or Service Mentioned: Tickets Center Justin Bieber Concert Ticket.

Reason of review: Pricing issue.

I didn't like: Hidden charges and us dollars, High price bad tickets, Price gouging, Manipulative.

Company wrote 0 public responses to the review from Dec 08, 2016.
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