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Contact Tickets Center Customer Service

Tickets Center Phone Numbers and Emails

Toll-Free Number:

  • (800) 833-7698
Call customer service

Tickets Center Emails:

ccpa@tickets-center.com
CCPA Inquiries
legal@tickets-center.com
DMCA Inquiries
privacypolicy@tickets-center.com
Privacy Inquiries
Is this your business?

Tickets Center Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tickets Center Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email

  • The best phone number to call Tickets Center is 8008337698. 64% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Tickets Center may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

View full overview ›

How to Contact Tickets Center?

Most Popular Number:

(800) 833-7698
Total calls: 12 632 Issues resolved: 346 Last call: Dec 7, 2025

The Tickets Center phone number for customer service is 1-800-833-7698, available throughout the week from 8 AM to 12 AM CST. You can call Tickets Center using the mentioned phone number and contact the customer service for a variety of assistance. For any needs concerning ticket purchases, whether to help with the purchase process, order arrival details, general inquiries about your order, or information regarding the tickets themselves, contact Tickets Center using the mentioned number during the specified time frame.

If you want to contact the Tickets Center via email, you can do so through their official website. Once on the official Ticket Center website, scroll down to find the "Contact" option, typically around the center-bottom area. Click on it, and you will encounter a selection of options. You can choose the one that aligns with your query to the Tickets Center custom service team. From there, you will have the option to either start a chat or send an email. Opt for the latter option. In your email, remember to include critical details like your full name, email address, phone number, order number if applicable, and a brief overview of the nature of your issue. Upon reviewing your email, you will hear from the Tickets Center for help at the earliest.

To access the Tickets Center live chat, head to the official website. Then, scroll down to the bottom of the page until you locate the "Contact" option at the home page's centre-bottom. Click on it to reveal various options and choose the topic that best suits your query. Following this, you will then be presented with the choice to either start a chat or send an email to Tickets Center contact information. Click on the "Start A Live Chat" option, which will lead you to a new page where you must provide your full name and email address, select the assistance category relevant to your query, and briefly explain your issues within 240 characters. Once you have included all the mandatory details, click the "Start Chat" option to commence the Tickets Center live chat session and receive assistance from the customer service team.

PissedConsumer Club

Contact Information

Tickets Center Website:

Tickets Center Help Center:

Corporate Office Address:

Internet Referral Services, LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 12:00am (CST)

More contact details

Tickets Center Customer Service Reviews

1.5 / 5
Poor
See all 1.4K reviews
Neale Ypz
Tried calling to resolve problem no one answers

Would recommend you stay away. Ticketmaster much better.

Found no way to contact any one at TicketCenter. Was able to contact a person at TicketMaster

Teira Quf
This company is unresponsive!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I could not get into the theater and spent $836 for nothing. The automated phone did not list the problem I had. Now I'm teaching out to the states attorney general and Chase card services.

Tarence Xmf
Joke of a company

Bought tickets to a basketball game back in August and the game was in November and within 24 hours before the game, they canceled our tickets and said the event was canceled when it was clearly not.
We watched the game on TV and notice our seats were filled.

Caroll Ahx
No Service at time of show
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Was sent link for only one of two tickets purchased. Called, could not connect with live person.

Auto response stated a link to live chat would be texted to me, Never got it after numerous tries. Could not get in to venue to see show. Sarah Millican, Nov 5th 8 pm Seat AA 7.

SD Civic Theater. Please contact me at 858-414-****.

How Good is Tickets Center's Customer Service?

Molly H Prr
Molly H Prr
Feels Disappointed | Dec 04, 2025

Automatic phone system only no live person!! Will not use in the future!

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Teira Quf
Teira Quf
Feels Disappointed | Nov 12, 2025

I feel like I was robbed. I have solicited the states attorney general and the BBB.

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Terica Xno
Terica Xno
Feels Disappointed | May 23, 2025

They lie and won’t refund tickets and re-sell them while we miss the event we should be refunded SeatGeek refunded my friends

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Tabytha Xwb
Tabytha Xwb
Feels Disappointed | Mar 07, 2025

The lack of coordination between Ticketmaster and Ticket-Com is a complete disconnect, making the access to actual tickets and paking passes beyond difficult.
It did not help that the representative who was cordial spoke vety broken English and had to repeat her instructions mutiple times.
The call lasted 37 minutes, not good

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Harold B Qgy
Harold B Qgy
Feels Disappointed | Dec 15, 2024

Ordered tickets on December 4 for a performance on December 14. I was promised the tickets by 5:30 pm for the performance at 7:30 pm. I didn’t receive the tickets. Finally I spoke a manager at 6:00 pm and told me I wouul receive a refund. I haven’t received the refund yet. The performance was yesterday.
Very disappointed with this service

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Linda V Ghh
Linda V Ghh
Feels Disappointed | Oct 10, 2024

Rude no help

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Summary of Tickets Center Customer Service Calls

12.6K TOTAL
CALLS
02:53 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tickets Center?

Shipping and Delivery Question:

  • “Did not receive e tickets”
  • “Have not received e tickers”
  • “I have not received my tickets order 73053558”

Request for Information Question:

  • “Status of tickets, order number 73497046 for Turnpike Troubadours on Dec 11”
  • “Order status”
  • “Verification of order number 2889791”

Product/ Service Question:

  • “Where do I get my tickets I purchased”
  • “Purchased tickets and son did not receive them”
  • “Purchased wrong tickets”

Refund Question:

  • “Refund”
  • “Refund parking ticket cost”
  • “Seeking a refund”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Misplaced order..please cancel”
  • “Supposedly, the event was canceled when it is clearly not canceled”

Payments and Charges Question:

  • “Payment ok, but no ticket!”
  • “I need the digital transfer transfer of my tix for the Robert Plant concert at the Fox theater in Oakland California on Friday 11/21st so I and my husband can attend. The tickets are paid for and we are coming from 3 hours away. Please deal with t”
  • “Because your company is 100 percent a con, 100 percent misleading. I am blind was not able to get into the concert that I paid for on Oct 23, Mercyme. I was not able to get in because I needed a digital ticket. I was told by tickets center.”

Return/ Replace Question:

  • “I must return tickets. Will explain in call.”
  • “Want to return my tickets for a refund”
  • “To change my ticket to my ticketmaster email”

Account Question:

  • “Can't find my tickets on my email”
  • “I haven’t received my email to print my tickets”
  • “Barcode on ticket not available”

Website/ Application Question:

  • “Downloaded tickets say they were purchased by someone else and show someone else’s card”
  • “Can't download indigo girls tickets for 10/12”
  • “Can’t get Pdf file to download for Danil Trifinov concert”

Staff Question:

  • “Customers service”
  • “Customer service issues”
  • “Customer service”

Cards Question:

  • “Have gift card”
  • “Please reverse Mastercard charge”
  • “VIP Card for Meet/Greet and Merchandise”

Employment Question:

  • “Trying to transfer tickets to stubhub”

Other Question:

  • “Didn’t receive tickets for Alabama concert for tonight.”
  • “Concert tickets”
  • “I can't find my tickets”

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