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1.0

Bought two tickets, was quoted one price on the main page. Was never given an invoice, surcharge lay out, ANYTHING.

They didn't tell me the total, so I was going through the steps and thought the transaction total/invoice would appear before I was charged? NOPE. CHARGED $500 TO MY CREDIT CARD WITHOUT CONFIRMING ANYTHING WITH ME! $70 in surcharges per ticket?

Are you insane? Not to mention customer service won't help at all, even though I called 5 minutes after I realized they were ordered and I didn't even want them. "you agreed to the terms and conditions, mam." No refunds. EVER.

Girl told me to sell the tickets, too bad I have to double the price that I bought them for JUST TO BREAK EVEN.

Now I'm stuck with these crazy expensive terrible seats for a show I can't even go to :) great. Stay far far away from ticket-centre.

Reason of review: Pricing issue.

Monetary Loss: $500.

Preferred solution: Full refund.

Tickets Center Cons: Terrible customer service, Money hungry, Overpricing, No refund.

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UPDATE:

Contacted their Live Chat to let them know I believe (and confirmed with ticket master) that the tickets are fakes... Here's the response they gave me:

madeline[4:21 PM] Is this department calling ticket master and ensuring this?

madeline[4:22 PM] Or are you scanning barcodes to ensure the validity?

Nick[4:22 PM] Madeline, you have a great day.

This has been explained for you.

Nick[4:22 PM] I will make a note to put you r call pass any wait. Nick[4:23 PM] Unless you have any other concerns I will be ending this chat now. madeline[4:23 PM] No, it hasn't been explained. madeline[4:24 PM] I just asked you two questions and you've told me you're terminating the chat.

madeline[4:24 PM] I understand that you feel I am being difficult, but I'm being thorough. Nick[4:24 PM] Have a great day Madeline.

Secure-Tix[4:24 PM] Chat session ended Customer service: Absolutely horrible Couldn't give me an answer about how they validated that the tickets were legit. And when I ask, they decide they don't want to talk to me anymore.

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